Here you can find the frequently asked questions.
Default purchase is 6-month of support for all the themes, and you can extend it to one year during the purchase process.
Support covers all the questions you may have regarding the setup of the theme, feature configuration or bugs. Support does NOT cover Ghost installation, theme customization or fixes caused by some modifications of the themes.
Our response time does not take longer than 1 business day. It all depends on time zone - in most cases, you will get a response in a matter of hours, sometimes even minutes.
Yes. Each of our theme comes with detailed documentation that is always available.
Currently, we don’t have any plans to abandon any of our existing themes. Our goal is to maintain the old themes and to constantly add new ones.
Theme customization services are not included in support scope but you can always reach out to us with your request and we will if we can help you.
Aldough there is no fixed amount of time, date or number for updates, we like to keep all themes compatible with the latest Ghost versions and we like to keep all the themes bug free.
This kind of service requires a lot of time and effor by our team and that is why it falls under the "customization" services. We are always here to help you with your questions as much as possible.
All of our payments are handled by Gummroad.
You can cancel your subscription at any time so you can prevent further charges while keeping the access until the end of surrent period. If you don't cancel the access renews automatically.
With Ghost you will have power to publish, share, and grow a business around their content. You will have all the modern tools to build a website, publish content, send newsletters & offer paid subscriptions to members.
With the Regular license you can use the theme for only one domain (website). If you want to use the theme for multiple websites, our recommendation is that you either purchase the Regular license for each end product or purchase the Extended license.
There are different options to get it, you can have a Yearly Access and a Lifetime Access.
All the themes have a 15-day money back guarantee, no questions asked. Our goal is to let you enjoy the comfort of knowing that you won't loose your money if the theme doesen't suit your needs.
It is only required to know how to use Ghost. Even if you are new to Ghost our experts are here to help.
Yes they are and they always will be. We do our best to keep everything updated and safe on our side.
It should be the easiest thing too. Your content will be untouched and you will have your website up and running in a very short time.
Your content will lstay in place, but our hearth won't. Regardless you want to switch to one of our themes, or to any other theme, your previously inserted content will stay in place.
Since Ghost limits Theme Options we try to keep thing simple and useful for our customers. We tend to provide as many options as possible while also keeping in mind to avoid bloat of options that are not meaningful.
We try to use the best possible practices and the rest is up to you and your page content.
Sure! All of our themes are translation ready.
All our themes are compatible with all of today’s browsers — Chrome, Firefox, Safari, Edge IE8+. Yes, it really works in IE.
Yes. You will need to check for our documentation and see how you can change this.
We always use the best performance practices. People sometimes do not realize that many factors other than a theme itself significantly affect page speed, so we also try to help our customers by suggesting the best practices they should implement on their websites regardless the theme.