Here you can find the frequently asked questions.
Default purchase is 6-month of support for all the themes, and you can extend it to one year during the purchase process.
Support covers all the questions you may have regarding the setup of the theme, feature configuration or bugs. Support does NOT cover Ghost installation, theme customization or fixes caused by some modifications of the themes.
Our response time does not take longer than 1 business day. It all depends on time zone - in most cases, you will get a response in a matter of hours, sometimes even minutes.
Yes. Each of our themes comes with detailed documentation that is always available.
Currently, we don’t have any plans to abandon any of our existing themes. Our goal is to maintain the old themes and to constantly add new ones.
Theme customization services are not included in support scope but you can always reach out with your request and we will help if we can.
Although there is no fixed amount of time, date or number for updates, we like to keep all themes compatible with the latest Ghost versions and we like to keep all the themes bug free.
This kind of service requires a lot of time and effort from our team and that is why it falls under the "customization" services. We are always here to help you with your questions as much as possible.
Have any additional questions or just want to say hi?
Contact our supportPayments are handled by Lemon Squeezy, our merchant of record. You can pay by card, and PayPal is available at checkout.
You can cancel your subscription at any time so you can prevent further charges while keeping the access until the end of the current period. If you don't cancel the access renews automatically.
With Ghost you have the power to publish, share, and grow a business around your content. You will have all the modern tools to build a website, publish content, send newsletters & offer paid subscriptions to members.
A single theme purchase covers one website. If you need the theme on more than one site, the Annual Subscription and Lifetime Access plans both cover unlimited websites. See pricing for the full comparison.
There are different options to get it, you can have a Yearly Access and a Lifetime Access.
All the themes have a 15-day money back guarantee, no questions asked. Our goal is to let you enjoy the comfort of knowing that you won't lose your money if the theme doesn't suit your needs.
Have any additional questions or just want to say hi?
Contact our supportIt is only required to know how to use Ghost. Even if you are new to Ghost our experts are here to help.
Yes they are and they always will be. We do our best to keep everything updated and safe on our side.
It is straightforward. Your content stays untouched and you will have your website up and running in a very short time.
Your content stays in place. Whether you move to another Iris Themes theme or to a theme from someone else, everything you have already published stays exactly where it is.
Have any additional questions or just want to say hi?
Contact our supportSince Ghost limits Theme Options we try to keep things simple and useful for our customers. We tend to provide as many options as possible while also keeping in mind to avoid bloat of options that are not meaningful.
We try to use the best possible practices and the rest is up to you and your page content.
Sure! All of our themes are translation ready.
Yes.
All our themes work in every current browser — Chrome, Firefox, Safari and Edge, on desktop and mobile.
Yes. The documentation for each theme explains how to switch it on.
We always use the best performance practices. People sometimes do not realize that many factors other than a theme itself significantly affect page speed, so we also try to help our customers by suggesting the best practices they should implement on their websites regardless the theme.
Have any additional questions or just want to say hi?
Contact our support